Hotel Operations Services
Operations
Sales and Marketing
Sales and marketing play an important role in the success of any property. Without a cohesive plan, properties can miss key revenue generation opportunities and lose guests to the competition. We use a multi-faceted approach for sales and marketing initiatives to ensure our associates execute strategies that provide long-term success. From tapping into strategic marketing partnerships to executing a robust public relations campaign, the RJPHMG team is here to help your property receive maximum exposure and connect with your target market.
Revenue Management
We work hard to ensure our properties can increase revenue and reach weekly and monthly sales goals by implementing proven revenue management strategies. Our team analyzes market demand, historical trends, city-wide trends, and destination-specific trends to predict revenue potential and tap into all lucrative opportunities.
Quality Control Services
RJP Hospitality Management Group has established quality control services and systems to help our properties succeed. We perform surveys, audits, and implement programs to monitor operations and ensure continuous quality improvement across departments. Our expertly managed quality control system is essential for improving hotel operations and customer service.
Internet Marketing
RJP Hospitality Management Group has developed cohesive online marketing campaigns and strategies to help our properties succeed in the competitive online space.
Our methodologies include cutting-edge eCommerce marketing strategies and our internal online marketing team can work with your team to implement the most effective website marketing, email campaigns, and search engine marketing (SEM) initiatives.
Our internal eCommerce team works with leading industry eCommerce management specialists to increase room bookings through online channels and leverage the Internet to improve search engine optimization for property websites.
Human Resources
No matter what type of property you manage, managing human resources effectively is essential to the growth of your organization. We help properties identify the best pool of candidates for various employment opportunities and can also assist with training programs, payroll, and benefits packages.
Procurement
We have nationally and regionally negotiated contracts with various vendors to ensure RJPHMG-managed hotels can obtain quality goods and services at the best price. This allows our property managers to exercise more cost control and better manage the budget.
Food and Beverage Controls
We are able to streamline food and beverage operations so that companies can better manage costs. We have developed a “food track” and “pour cost” program to maintain costs and minimize waste and pilfering. We also offer programs that help hotel staff design menus that minimize costs but still appeal to guests, maximizing customer satisfaction.
Productivity Management
Our team helps clients maximize resources using specialized productivity management tools. We use sales and service forecasts to allocate human resources effectively and can also target hours per occupied room, hours per cover, and dollars per server if needed.